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[ approach ] · five phases

A delivery rhythm.
Not a checklist.

Every engagement moves through the same five phases. Timelines flex. The sequence doesn't. Below is what each phase actually looks like — who shows up, what you get, how long it takes.

01

Discovery

We sit with the people who actually do the work. Operations heads, floor staff, accountants. We map how the business runs today — including the workarounds.

Typical duration
1–3 weeks
Who's involved
A founder on-site. Observation, not sales.
What you get
  • →Operations map
  • →Pain-point inventory
  • →Workaround catalogue
  • →Scope proposal
02

Solution design

We design the system around your workflows, not against them. You see wireframes and process flows before a single line of code is written.

Typical duration
2–4 weeks
Who's involved
Design and engineering lead, with sign-off from your operations head.
What you get
  • →Wireframes & screen flows
  • →Data model & integrations map
  • →Build phases & milestones
  • →Fixed-scope proposal
03

Build & cloud deployment

Engineering happens in tight cycles with weekly demos. Everything ships to the cloud — no servers for you to buy or rooms for you to cool.

Typical duration
6–20 weeks
Who's involved
A dedicated engineering pod. Weekly demos. No surprises at the end.
What you get
  • →Weekly build demos
  • →Cloud deployment on managed infra
  • →Role-based access & audit logging
  • →Automated backups from day one
04

Training & rollout

We train your team in person and in their language. Go-live is a planned event, not a surprise. We stay on-site while the system goes live.

Typical duration
1–2 weeks
Who's involved
Trainer, ops lead, and the engineers who built it. Not a handoff to a stranger.
What you get
  • →In-person training sessions
  • →Role-specific playbooks
  • →Phased go-live plan
  • →On-site presence through launch
05

Run & support

Infrastructure, monitoring, automated backups, recovery — all handled by us. You run your business. We run the technology.

Typical duration
Continuous
Who's involved
The team that built it stays with it. No tier-one call centre.
What you get
  • →Monitoring & alerting
  • →Automated backup & disaster recovery
  • →SLA-backed support
  • →Quarterly roadmap review

Ready for phase one?
Discovery is free.

Forty-five minutes with a founder. We ask about the operation. No deck, no obligation, no followup from a sales rep.